I'm a big fan; however, I've noticed that the food has not been as great and service has slowed down. Tonight, I called my order in at 6:48 and said my food would be ready in 10 minutes. I know they don't usually have it ready on the dot so I arrived at 7. I paid and then waited for #311. I watched people order their food for dine in and take out. I was so puzzled by the person who ordered their family meal like 10-15 minutes after I've been waiting and they got their order first - please explain Ono. They got all the orders up to #328 and then my #311 order was ready.
To make things worst, the Kalbi had a lack of taste. Why oh why? Why do you have to do this to my favorite food? The beef was a smaller amount than the usual.
I was totally disappointed. I don't know if I'll give them another chance or find an alternative. Please review this location and make things better.