Get your act together Gold's! I've been a member since last year. Came in for a spin class with a lot of broken bikes. When I walked out in the middle of class twice to ask the staff to have maintenance come adjust one of the bikes so the seat wouldn't buck back and forth (very dangerous and hazardous), they all looked like deers in headlights and no one knew what a Phillips head screwdriver was. I even walked out to my car to see if I had one so I could adjust it myself since apparently no one wanted to help.
In a full class such as cyclone, you don't have any choice of bikes if you can't move around.
It's bad enough when a couple month's ago, the old guy that works there (the one with the dyed hair) interrupts class with yelling into the class and watches like a pervert to see the women doing their floor exercises. Inappropriate.
Fix your damn machines and train your staff to know how to handle basic issues! Also, get you website and app working. This is not how you should run a business.