My Daughter and I took a chance and called last minute for a pedi and mani. We were able to get in within one hour. We were greeted by name as we entered the salon. Thanks Q, very nice touch. The two young women did a fantastic job. The salon is very professional in decor and unbelievably clean. Their nail instruments came out of the sterilizer in a nice clear package dedicated to each of us. Upon leaving the chair where our pedis were done they cleaned and sanitized immediately including the floor around the chair. I also noticed, although I did not need one on this visit, how clean their ultra violet dryers were. Several times during our visit Q checked on us and once again, addressed us by name. This was beyond a five star visit.