I consulted yelp when my sick kitty's regular vet could not get her in. The reception staff must have sensed my panic and offered me an appointment for the same day. Dr. Michele and the vet techs who looked after my girl were compassionate and kind throughout the whole ordeal of losing her that day. I will absolutely bring my other kitty here from now on - I couldn't be more impressed with this entire team and would recommend them wholeheartedly.