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| - I couldn't have nicer things to say about this place. Me and my guy had been ring shopping together for months and had been to so many places (Tiffanys, Gordons, Zales, Kay, a ton of online stores etc) and MJ was the very first time we enjoyed the ring shoping experience. Looking for rings should be a neat and special moment for a couple.
Just a bit of a back story of our ring shopping travles: Every place we had gone to before MJ Christensen had pushed and pryed, from the immediate beginning, to open an account at their store. It was literally within the first 10 minutes of looking! If they were to suggest that they HAVE financing options available, so the couple knows they can afford what they might like, then ok I would appreciate the gesture. But this is not the case. Why would you insist on someone signing up for a credit card at your store when they're specifically telling you they don't know what they're looking for yet, and have never been to your store? It's common sense to me that within the first few minutes, this person simply isn't going to want to sign up for a credit card when they don't even know if they like your product. This is an extremely important customer service job as these sales reps are helping a person select a ring for a once in a lifetime occasion, or at the least a very special occasion. My experience with all of the places I had gone to before MJ were that they were far more concerned with having us open an account, than actually taking the journey of helping us find what we liked and 'god forbid' just had gotten excited for us first. I hesitated at all of these places to ask to try things on, because I just felt that their lackluster bedside manner insinuated being annoyed if they had to pull out another ring. Deep sighs, looking around as if trying to memorize the texture on the walls, and everything short of drumming their fingernails on the counter yelling 'OH COMMON!' Haha. I of course am taking it to a bit of a dramatic level, but that's seriously just about how unenthusiastic these people seemed to be to help you look for the ring you're planning on wearing forever! Now with that said you will better appreciate the feedback I had with MJ.
Me and my guy walked in (prepping for our much rehearsed responses to dreaded car salesmen tactics we were accustomed to at this point) and immediately we were greeted with smiles, and a hospitable energy in the room. Leah was the amazing woman who made this experience the perfect one we had always invisioned it to be when we began looking. Not once did she bring up opening an account or ask how we plan to pay. She kept a close eye on the rings we liked and what our abstract taste was, and it wasn't long before she took the reigns and instinctively knew what rings we would like from each case. She started us at the beginning of the cases for wedding ring selections, and put aside our favorites from each one. We must have tried on 30 rings collectively! Then at the end of the last case of options, she grabbed our favorites from each case and helped us narrow down our top two or three. She was very informative, sweet, efficient and easy to conversate with during the entirety of our journey together. At the end she just took some information down from my guy and told him she would contact him and at that time she has plenty of options available for him to afford the rings I fell for. This offered an opportunity for him to be able to select one of the few I narrowed down, allowing the element of surprise for me still, and also letting him have the privacy of how he would pay so that the moment wasn't spoiled by guilt of numbers.
I am sad to see the negative feedback for this neat company over ridiculous things like them putting flyers on people's cars. I hate flyers on my car as much as the next person, but anybody who has been a business owner (and I have) would understand that this is a way of marketing your product. I grew up near this Boca park center and use to be a massage therapist at the massage envy literally a few doors down from this MJ store, and I had NO idea it was there. I never paid attention because I didn't have the thoughts of engagement rings on my mind at those times. We've ALL had those moments where we gps a place and realize its been under our noses the entire time. I do know that it is frustrating to see jewelery fade over time, but certain metals tarnish over time. And when we saw Leah she very much ran through the pros and cons of all the metals we had to choose from; specifically those that would tarnish. But these metals are the cheaper ones, so it makes sense why you'd order them if you're getting rings for an entire team of people. Please just take things with a grain of salt with other people's reviews. This place deserves praise for such a memorable way of dealing with special and unforgettable moments with their guests. Thank you a thousand times over Leah! Me and Leo are so apprec
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