If i could give 0 stars I would.
The way this business is run could be compared to a pathetic reoccurring billing scam. The girls at the front desk are in no way, shape or form educated about their own policies. I signed up for a VIP package. I was under the impression that I could cancel whenever i wanted. Nothing was clarified to me upon purchase. 5 months later when i tried to cancel they said i had signed a form agreeing to 10 months of automatic withdrawals and I COULD NOT cancel. If i canceled they would charge me 200$. I decided to make the most of it and let my 10 months run out. I happened to move away in the 9th month of my service, i went into the store and the girl assured me they expire after 10 months unless you renew. WRONG. I moved away and still received withdrawals from them months later. I emailed corporate (probably a bunch of bimbos in a room huddled around a lap top screen teaching each other how to type) and they responded rudely that I was required to send in a written request to cancel my subscrition 30 days BEFORE i wanted the last payment to go through. Fabulous, so cancel it now! Again "Nope" they said. Apparently I had signed up only 6 months ago and was committed to another 4 months of payment unless i wanted to pay the 200$ cancellation fee. ARE YOU KIDDING ME. I have been charged by your company for a year now! Not only is this business run in such a sleazy way, clearly they have a piss poor rating for a reason. Its run by a bunch clueless baboons who do not believe in customer service and make their money by avoiding the 'FINE PRINT' all together. Do not waste your time.