Very disappointed with ticketmaster not acknowledging a glitch in their system. Spoke with three different individuals regarding my recent purchase to see Donny and Marie at the Flamingo Hotel. I have proof that my initial purchase should have included a meet and greet. All they kept repeating is our system shows you purchased a standard ticket. Obviously that's what their system shows! That's the whole problem! They didn't want to see the proof I had. They had an opportunity to make it right by providing a meet and greet for the next show. But unfortunately their system doesn't allow for them to check that option. #ridiculous #poorcustomerservice