We were looking forward to a nice quiet dinner with friends. Well it was very quiet. We arrived at 6:15 PM on a Wednesday the place was empty and it was pretty empty when we left at 8:40 too. There was a bit of a communication issue with the waiter when we were ordering drinks but that got resolved fairly quickly. Once we did get our drinks the waiter asked if we would like to order. We told him we need a bit to relax, and go over the menu. That was the last we saw him until one member in our party got up to find someone to help us. Two managers were over in the corner the whole time talking up a storm but not giving the dinning room any attention. Once our waiter was summoned we did place our order. We all had starters which were good. The tuna tartar, calamari and soup was a nice start. The service was slow and getting the food out was exceptionally slow. Our friends' soup came out way before our tuna tartar and calamari. Our dinner took uber long too. Although the portion size was nice my husband and I could not eat the trout. It was hard and over cooked. Again, we didn't see our waiter and getting someone over to our table wasn't happening. It also seems that the server we had was the only one on for the night. The two managers certainly weren't managing either. The dinning room is comfortable and surroundings are nice but it certainly didn't make up for the very poor service and mediocre food. We were very disappointed.