The personal service is what really makes this place special. Norm is an excellent host and makes everyone feel at home. The cafe has a neighborhood feel to it. Every employee Ive encountered has been not just polite and professional but actually genuinely nice people. The food is great. Hearty and plentiful. I can't ever finish it all. But my favorite is the lemon pancakes. Just sweet enough without going overboard and becoming dessert instead of breakfast. Awesome place to meet friends for a relaxing meal. Highly recommend.