I have been disappointed a little bit. I paid $300 for my last laser treatment and the results were minimal. They do tell you in the disclosure that this could be the case but still! I LOVE Amy the esthetician. She is great and knowledgeable. I saw Dr. Vanourney back in April and she was so so...seemed like I was bothering her. I called back on June 9th to schedule an appointment to get some moles frozen and NO ONE called me back!