AVOID THIS ER - The wait is ridiculous. I took my mother here and we waited 6 hours and she never saw a doctor. We ended up just leaving - but they never took her insurance information (dummies), and sent her a ridiculous bill for hundreds of dollars just for the privledge of sitting around and being denied medical care. The nursing staff who worked there were completely unsympathetic and inhospitable. These nurses were cruel gatekeepers to the actual doctors. Everyone who worked there seemed to hate their job and were unwilling to do anything other than the bare minimum.
The ER was packed with people and some girl was puking in those pink plastic basins while waiting. A janitor came by and cleaned ONE CHAIR and ignored an entire row of empty seats. Sounds sanitary, huh? I wonder how many already sick people get sicker because the germs they are exposed to while waiting to get medical attention.
A few months later, I had a medical emergency and I went to Southern Hills hospital instead. I was immediately checked in, was seen by a doctor and put on an IV in the first 20 minutes, and I was checked into the hospital in less than two hours. The ER room there was empty because it is a much less residential part of town. I also hear that San Martin Hospital on Warm Springs near Durango has a good ER.
They built so many houses in Summerlin and then didn't think that they should have a big enough hospital to accommodate all the people. It's ridiculous and I will always make the extra drive to another hospital.