I was a little disappointed in how clean my carpets were after using Barefoot Organic. Don't get me wrong, my carpet is very old and light colored so there's a lot of spots and stains on it that will never come out. However, when I have used other services in the past I have seen a marked improvement but after using Barefoot they pretty much looked the same. And I was very surprised that it took 48 hours before the carpets were dry. And that was for the areas where I was able to open windows and turn the fans on high. For the hallway area, it was still damp after 3-4 days.
I am giving them 3 stars, however, because they were so wonderful to work with. Shantell on the phone was very friendly and helpful. She went out of her way to accommodate my schedule and was very easy to deal with. Justin, who came to our home, was also very friendly and courteous. There was no up-charging or haggling over the price. Literally every other carpet cleaning company I have ever worked with I have had to argue over whether the larger rooms in my home should be considered two or three rooms and I usually end up paying about $50 more than I think I should be.