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  • Walking into Fry's Electronics is like walking into the Costco in Idiocracy. It's overwhelming on top of being poorly organized which is not a good experience. The labeling and wayfinding is a disaster and when you need to figure out which of the 10 sections something could possibly belong in (but is only in one) you stand in line for ages trying to get some type of assistance. The first time I ever attempted to go there I found some great things, but not at reasonable prices. When I headed to checkout I wanted to scream. What a horrible checkout procedure. The lines are long for not reason other than you have to wait for someone to tell you what line to go to. It's like constantly buying things from Best Buy at Christmas. Recently I've been on the hunt for a backup for my netbook similar to a battery backup you use for travel with a cell phone or laptop. It's been hard to find something with the same tip. My first try, I was directed to two items. I tried one, which was wrong. Today I came back to return it and try again. I was the only person in the return line with four people working and it took me 10 minutes to even be able to speak with an employee. It then took another 10 minutes to return my one item. After that disaster was finally over, I headed to find another replacement. I decided to ask an employee if they knew of any with the small netbook tip. I was directed to the iGos which is what I tried last time. I informed them that I tried a different iGo package last time and the "netbook" tip didn't work. I asked if they knew of anything else. They just looked at me and said "no. do you need help with anything else" as they walked away. I attempted to try the other iGo package they suggested but as I found out when I came home, it once again, does not work. Not that they'd care. I'm sorry. I really hate to give 1's, but I just cannot say one good thing about this store. I've resorted to it a few times since it's close to my house and everyone says it should have all the random odd things I am looking for and at a fairly reasonable price. This has not been my experience at all. In fact, of the 4 times I have been here, I have never walked out a happy customer.
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