Update: decided to give em another shot, and they really turned it around. I'm in here once a week and the staff is always super nice and helpful, haven't had a wrong order yet. Great Job!
Never going to this location again. They always screw up my order. Really frustrating to get home and find out your egg sandwich is missing egg, especially when you paid extra for two eggs. Also they must not know how the toaster works because all the bagels were untoasted even after requesting they be toasted. The only reason they got two stars is because they seem to be the only einsteins in town that makes enough everything bagels.