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  • I was very disappointed with poppa naps BBQ. I guess I should have known from the beginning, when I had to keep contacting Napoleon again and again to get the invoice and make my payment. We set up to be serving food at 5pm, so while I was at my wedding rehearsal the food should have been cooking so when we returned with our 30 guests we could eat and enjoy each other's company. But when I returned at 5pm, Napoleon was not even there yet...I again contacted him in which he told me he thought it was supposed to be served at 6. I was a little frustrated, but what can you do, so he arrived a little after 5:30pm and began cooking, well the food did not end up being served until 7:30pm, way later than 5 or 6!! I was upset and embarrassed. I was looking forward to a stress free evening with family and friends before my wedding the following day. I definitely didn't get that! I didn't even eat the food I payed over $700 for, I just went to bed. So you would expect with such a failure on his end that Napoleon would make it right...not at all, he gave us back the 20% gratuity we paid and that was it. I never received a discount or a phone call with an apology or anything. I would not recommend using this catering company.
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