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| - Unfortunately I have to give my last visit a 1 star. And yes, it will be my LAST visit.
Went there yesterday trying to get my friend a surprise B-day cake. The strawberry cake my friend like was sold. The salesclerk told me that while not 100% guaranty, but it was pretty safe to expect they would have strawberry cake today. Here was how the conversation went down with her:
Me: Oh great! I can put the deposit down or pay the full amount now. So if you get the strawberry cake, please hold it for me. If not, then I will get a different...
Her (interrupted me): No. Sorry, we don't take prepayment. You have to pay tomorrow. We open at 10 am. You can call us to see if we have strawberry cake.
Me: OK... I will call you 10 am then. And I can order it over the phone right...
Her (Interrupted me again): No. Sorry, we don't take order on the phone. You have to be here.
Me: Well... I will be at DMV in the morning. No way I can get out before 10. Is there anything we can do to make this happen? Come on, please work with me.
Her: No. Sorry, we can't. You have to be here to pay for the cake.
Some customer service. Wondering if she just quite her gov job to work in here.
I was very unhappy with her assistance, and told her: Fine, I will order the cake some where else.
As I stepping out of the door, I heard her voice: Thank you~~
Thank me for taking my business somewhere else? Cool! You have it, along with all my friends!
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