Good place good sandwiches and food but it always seems like the staff just doesn't care about the customer and always dragging. It's not going to keep me from eating at firehouse subs but I prefer other locations far more than this one. The girl at the counter just took my money and walked away. Stood there with my punch card for a min, to get my punch and some else finally said something to me as the others just chit chatted behind the sandwich bar. Sorry if sandwiches and service is too ruff!