About: http://data.yelp.com/Review/id/1utL8j6nHqustLcQ9bQFIQ

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About: http://data.yelp.com/Review/id/1utL8j6nHqustLcQ9bQFIQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-06-13 00:00:00 (xsd:dateTime)
itemReviewed	Lake Norman Chrysler Dodge Jeep Ram
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	9 (xsd:int)
rev:text	Hey Lake Norman, you ever heard the phrase "It's not you, it's me"? Well based off of the comments on this page apparently the problem with your dealership is not the customers it is you! I was pleased overall with my interaction at your dealership up until recently and it has definitely gotten worse. Today it came to a head. I own a 2014 Grand Cherokee with 34,000 miles(well under the yearly average since I purchased in July 2013) that I drive to and from the airport and around town. Your 4 free oil changes is a joke given the fact I only received 3 because when I reached the point for the 4th you stated it was too late(a month over the 2yr mark). When asked to extend, you simply did not return my message/request. Budget for 4 oil changes on every car sold with no time limit, simple. Strike One! I went down the street for service in order to go on a trip. Then I go in for two recalls and request whatever service is needed to maintain "tires for life" and nothing was serviced beyond the recall. Strike Two! Then today, I go to get an overpriced service ($160 to do oil change, rotate tires and replace cabin/air filter- which were filthy but odds are they were filters kept under your counter to show customers to get them to replace) and was updated on what was needed to get my tires for life then was given a quote. I then get a call later informing me I didn't qualify because I was serviced for an oil change down the street and told I didn't service my vehicle to the program standards. Changing oil every 7500 miles is the standard and was done!!! The only way you can afford to give "Tires for life" discount is by gouging customers on your service visits hence why you disqualify a customer if they service elsewhere. Your "Tires for Life" Manager is a completely useless and horrible customer manager and deserves what he gets when customers choose to shop elsewhere because of him. Your "advertising" is a shame and your business practices suck. Jeep- Awesome!!! Will continue to be an owner on my next vehicle but will shop elsewhere. The great thing about social media Lake Norman Jeep is that consumers can help each other avoid being manipulated by companies like yours. Good Day
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Brad

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