So I did as promised, and I gave them another try. It was worse than the first time. I got a chicken parm hoagie again, fries, an order of Giano bites, and cannoli.
The sandwich was better than the last time, still a bit meh but it was edible. The Giano bites resemble Domino's parmesean popper things, but they tasted awful, almost like the cheese was overcooked. The cannoli had no flavor to it, and the chocolate chips inside were so sparse I was surprised to taste one on the third bite.
Fool me once, shame on you. Fool me twice... well let's just say I won't be back.