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  • I've lived here for two decades, back when this company was called Nevada Power. It's a tragedy that the company is legally allowed price hikes about 4x a year, which is pretty sad for the customers. Who are the customers? Everyone who lives here that is NOT homeless, business owners, homeowners and renters- in other words, all the people who pay bills. Now though, we are being "too energy-efficient", but here's the twisted way of giving us a reward, by taxing us an additional payment. See what I mean? There's been a new reader that the company is installing in some areas, that is supposed to be more accurate, but I guess that is up for debate. We're all stuck with this company- the ones who aren't homeless, anyway. If you don't pay online or use your Bill Pay service with your bank or credit union, you can also pay your bills at various other places like Albertson's customer service desk or casinos like Palace Station. You will need your paper bill to do this, though. Even a copy of an old one will do. You can also use this location for payments at the 'Drive-Thru" windows, however, sometimes it's really busy, if you are planning to visit around your lunch time; I'd advise a day when you do all your errands. Yes, I've been here, so I know. The parking lot is usually packed, for those of you who prefer to speak to someone face to face. Yes, the company does participate in community events like the annual SOS drive (supply our students) sponsored alongside Fox 5 News and McDonald's, but it doesn't excuse the fact that they still can raise the rates on us 4x a year. When more companies participated in the Corporate Challenge events, a few years ago, this company dominated in co-ed softball for their recruitment process (hiring some very good players from UNLV). Yes, some of the muscular women were even mistaken for being men! I'm not even joking or exaggerating.
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