I have gone to this waxing salon about three times because it is right in my area and convenient to my house. I had okay experiences the first two times, but the third was bad. Yes the salon is cute and the front desk girl as well as my waxer were nice, but the quality of the wax and their abilities were not good. My eyebrows were not shaped whatsoever and I had a ton of hair left over. I had her go back and fix it while I was in the room, but just figured she knew what she was doing. When I got home and looked into my lighting I realized I had a TON of hair left on my eyebrows not just a few to easily pluck out and my brows were still all bushy and misshapen. I called to see if I could get a quick re-wax because I was dissatisfied and they couldn't even get me in to fix their poor work! To me, that is just bad business to not fix a problem of a repeat costumer who has recommend people to come to the salon. Needless to say, I will not be returning, I wasted money on my wax, and I will waste more money paying a new salon to fix their poor waxing techniques. I will not be recommending this place to anyone in the future.