Terrible at best! Stumpf's arrived at my house to relocate a piano. The movers indicated that they did not have the proper dolly with them to move the piano, Long story - short.....they dropped the piano, dented the front panel and crushed one of the ceramic tiles on the porch. Mr. Stumpf was rude and unresponsive to dealing with the matter.. He indicated that his team claimed that they did not drop the piano. My word against their word.......and he believed them. NEVER would I recommend any using this company.