I am hoping our experience this evening was an exception to the typical experience at Brazwells, but i am not certain we will return to find out. The restaurant wasnt empty, but it was no where near packed either. We waited 55min for our food (we ordered fried pickles for an app, chicken wings and strips for a meal). All of the food arrived at the same time and the pickles were lukewarm. My order was supposed to come with chips. I asked our waitress, briahna, if my order was supposed to come with chips and she replied "yeah it was. Do you want them?" Why would i NOT want what i ordered?! We were informed there were only 2 people working in the kitchen, however this was admitted after we complained about the wait, and the wait staff, which we were not told they were short on, was lagging. We waited 15 for a water and 20min for the check. The only reason im giving 2 stars is because the food was decent and i feel some sympathy for the understaffed kitchen.