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| - We were very disappointed and disgusted in the room they gave us. First of all, there were no non-smoking rooms available at the time. Upon check-in, I inspected the bathroom and found the following: 1) a strand of pubic hair on the soap next to the sink faucet, 2) another strand of pubic hair on the sink countertop, 3) soap on the bathtub towel that was reused as it was dry but the wrapping looked as if it got wet prior, 4) water on the bathroom floor by the tub b/c I accidentally stepped in it, and 5) strands of hair under the comforter sheets!
After disclosing the uncleanliness of the room to Donna, who checked us in at the front desk, she did not show the least ounce of apology or shame. She informed us that there were no rooms available for the night and to try again in the morning. I felt disgusted that I had to sleep in that room that night. Fortunately, in the morning, another agent was able to find an open room and relocate us. This room was much cleaner than the previous one. This establishment gets ONE STAR, for the 2 complimentary buffet tickets given for our troubles.
If you're on a budget, take your chances in staying here. As for us, we'll splurge a little more next time and stay on the strip in a better quality hotel.
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