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  • The worst Avis location we have ever worked with! When we arrived to pick up our rental their system was down and we ended up waiting an hour and a half to get to desk and another 30 min to get a car assigned to us. During this entire time although the manager only came out one time and not until we were about to leave we remained calm and understanding of the situation. What really was the nail on the head is when we went to drop off our rental their were no Avis reps in sight, when we finally found one we asked them if anyone needed to look over the vehicle and they said nope long as keys are in the car. When making our booking we opted to fill the gas tank up before return so keep from paying the ridiculous $10/gallon charge or whatever they have it priced at. The gas tank was completely full when we left the truck seeing as though we went 1.2 from gas station to drop off. Low and behind some super dishonest ass hole who check in the car charged us $138 for "not filling up the tank". Tried to dispute the charge with Avis since we know that is not the case and because our bank statement says the 22nd rather than 21st which was our return date they will not accept it. Any person with common sense who has ever purchased gas with a credit card knows that the transaction does not post right away. We will never be using Avis ever again thanks to this location.
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