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  • If you are looking for a place to get pizza quickly and easily, this isn't it. I stopped in earlier and ordered 5 pizzas and some crazy bread, all from their "Hot and Ready" menu. I don't mind waiting a little when something isn't ready, it means that it's fresh and they're busy but 18 minutes after I ordered the cashier listed my entire order as available to the 8th or 9th customer behind me in line. When I asked why my order wasn't ready when it was all in their core (twice), he told me that he didn't know. I asked for manager who didn't seem to understand that someone could be upset that the pizzas they had been waiting for were walking out the door to people who came in after their order. When I asked for a refund he muttered something about the owner and vanished into the back. That's when my favorite part happened, a lady (presumably the owner) came out and asked what the problem was. When I related, once again, to her that my entire order was sitting in the warming ovens being listed off to newcomers and I didn't understand why I was still waiting. She tried to say that she'd check on it. When I asked for a refund instead, my order suddenly appeared (as if by magic). When I asked why I had been waiting she offered me a 2-liter of soda and a bit later a pizza. I didn't take either, I would have much rather had an apology that I never got. What I got instead was called "miserable", I can only assume because I had the audacity to complain. I will say that the pizza here does not live up to the "ready" part and customer service appears to be nonexistent. If I'm going to have to wait nearly 20 minutes anyways I'd rather have food from Pizza Hut or Papa Johns.
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