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| - We typically order from here once a month. My husband jokes about it and says "good food but never get the order right" and it's true! We continue to go back because the wings are great! This past Friday, will be our LAST time ordering from here! We had friends over, so we ordered a large pizza and the Bella's Party Platter, which is a large version of an appetizer sampler. We picked it up, and once we got it here, we realized that everything was terrible about the platter. The wings were burnt, the onion rings were Soo charred they were unrecognizable... I became baffled when we realized the potato skins were Empty inside!!!! They were potato shells, with not even remnants of anything inside. I decided to call because I wanted them to know that this 20.00 platter, was not completed when they sent it out for pick up! My frustration grew when the female manager got on the phone, I was very kind in describing my issue until her reply was " you are wrong, I filled those skins myself".. I laughed a little bit and assured her I had better things to do with my Friday night, than to call a bar and make up a story about potato skins. She Rudely demanded a picture, so I said "sure, I will send one"... Her reply was "never mind, I don't wNt you having my cell number"... Lol, ok... So how do we fix this, because now I am MAD.... She told me she doesn't believe this, so she is having a driver come to my house to pick up the empty shells so she could see...... I still (one day later) waiting for an apology... We will never order from there again! I cannot believe how I was called a liar over something so silly! If this bar does not care about customer service, well then they lost a customer!
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