American Airlines is the worst airline. They're only in business because the airlines have consolidated and people often have no choice .
The airline staff are always yelling at customers. Put your seat up. Put the dashboard up! Yet when you ask them for a cup of water they seem like they're doing you a favor or something simply by accepting a slight request.
Our flight was delayed from LAX to Vegas for 4 hours. 4 hours! The staff and airline did nothing to accommodate us for this. Granted it was for weather conditions since it was raining in Vegas... Ok I get that but we are your guests on the damned flight and you do very little to nothing to accommodate people that have paid $500 for 2 tickets round trip . Which is a total ripoff. This used to be about $100 each back in the day which was reasonable , but nowadays they are charging 4x more with the worst and/or no service . Honestly we were stuck on the field for 4 hours. I wish I drove instead it may have been a lot longer but I would have enjoyed it a hell of a lot more than a damned flight that took 5 hours total .
On the way back they delayed us yet again . I will avoid AA at all costs after today even if it means paying more . Trust me when I say it's worth it to avoid these bastards. They keep complaining now about people being in their seats with their seat belts fastened when they are the ones agitating customers. I want to punch them in the throat
I hope another airline comes in and puts them out of business