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  • Living in the area, my husband and I thought to give this salon a try, as opposed to our usual place all the way Downtown, hoping to become regular customers. Staff are welcoming and very friendly. The interior is very nice; clean. Parking is odd.. There is this shady looking lot in the back; thankfully street parking was available and we were able to find a spot without too much trouble. Reason for one star???? The cut. Who cares how friendly the staff is, how chic the interior is if they can't execute a haircut properly or at the very least LISTEN to what the customer is requesting?? I came in with an angled bob that was slightly grown out as the ends were touching my shoulders. The stylist was asked to TRIM this back so that the ends were no longer touching my shoulders, just sitting above them. That's it. Keep the exact same haircut that I came in with, however, clean it up. I showed her two photos of how the cut looked like when I had first had it down and she even repeated 'give it a trim and clean it up'. Great. We are on the same page. For the angled cuts, the patron is asked to look down so that their chin is almost touching their chest while the stylist cuts the back. When I was able to look up again I was stunned into silence by the fact that most of the length of my hair in the back was GONE. I didn't realize that this stylist was either a) hard of hearing b) doesn't know what the eff shoulders are. It sounds almost ridiculous as I am a grown woman but I felt sick and seriously in shock that my hair was cut so short that I was unable, at that moment, to even say anything as I feared I would lose it. My hair was all on the floor so at this point there was nothing that could be done to rectify this. To give an idea I went in with hair that was about a half inch below my shoulders and I left with hair so short you cannot tie it back into a pony tail. Not only was the cut WAY too short, it was too dramatic an angle compared to what I came in with and what I asked to have restored. Needless to say I would NEVER return and would sooner venture to cut my hair with a butter knife prior to returning to this place again. My husband also got his hair cut and wasn't entirely happy with his as he felt the stylist didn't really listen to instruction (seems a theme with this place). I should have taken the lack of reviews as a tip. Total cost for two haircuts (ladies and male) was $90 - which is usually the cost for one decent haircut anywhere else. I would much rather pay for a quality stylist who listens to what the customer is asking than save money on what would be the Dollarama version of a haircut. Avoid..unless you really like surprises involving your hairstyle.
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