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  • Overall experience with Cruise America for our memorial weekend trip was substantial. Not knowing what to look for in your walk thru-make sure your key works on the side door, check cabinets for loose hinges, remember these RVs get a lot of use and learn the emergency start in case you use up all the battery juice, and start it up to make sure your battery is charged while you are parked and hooked up(if you are). I have to give kudos to Frank, he kept me informed the entire time, he is there before they open and I called him a week prior to secure a time to pick up, he kept me abroad and then instructed me to call again 2 days before. No need to complain about the wait if you are the first one there and you call ahead to reserve a pick up time. I had no issues checking in or checking out and I was there at 8:05 am to be with no lines. Thank you Frank for taking care of your customers! He goes above and beyond his job title.
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