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| - I'm not sure I can give this place more than 3 stars for a few reasons.
1. The ordering/pickup system is NOT well thought out, nor is it clearly marked/people don't pay enough attention for a system like this. When I came here, we ordered then got trapped in the back of the restaurant because the lunch line was taking over where it would be easiest to grab your food: down at the other end. Staff and customers can't easily get to one another and create efficiency.
2. It's a chain. I'm not a HUGE chain fan and while they have their merits, they make me wonder, especially when they're branded as a "healthy" alternative. I'd rather go to a locally sourced tiny veggie stand to get my own fruit for a smoothie, or go to a unique one of a kind smoothie place. One where I can see my smoothie being made and it doesn't just appear to me. I saw some being grabbed out of a small refrigerator, which gave me the impression that some were pre-made, not fresh, and who knows what kind of sugars are added. Don't get me wrong, my smoothie was tasty! But a mystery...
3. The food is actually pretty good and I felt healthier than I would have if I had gotten some BK or McD's, but it certainly didn't taste fresh. The chicken on my flatbread seemed a little processed and when I unwrapped it a mere 3 minutes later (how long it took me to wade through the crowd and get to the outdoor seating), the bread was fairly soggy. Like the smoothie, it was tasty, but a little mysterious.
I guess my issue is that I don't buy into the health aspect of it, but I do like this place, don't get me wrong. I'm just not sure it's worth the chaos and trouble of trying to get your food in a timely and sensible manner. I'll come back, but probably outside of the lunch time rush and see what happens.
I'd like to add that we waited at least 15-20 minutes for 2 flatbreads and 2 smoothies, which came out at COMPLETELY different times, though they were ordered back to back. Confusion. Pure confusion.
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