When my normal vet could not figure out what was wrong with my dog they found the problem and was quick to fix it. They are a little more pricey then a normal vet, but they do make it worth while. I had to bring my 1 year old with me that was growing cranky by the min. They help me out as much as they could with coloring books, crayons, and even a stuffed toy. They even put cartoons on the TV for him and even played games. They went out of there way in every aspect.
They even managed to fit me in with the opthamologist when I was going to have to wait 3 more days to see him. Thanks to them my dog is already getting better and getting back to his old self. The facility is nice as well. Favorite part is all the photos of animals they saved with thank you notes on them. Nice touch :)
Over all I wish there was one outstanding staff member that I could speak about, but I meet at least 20 people that worked there during my visit and they all did a outstanding job.
Thanks again to everyone at VECC