Over the course of many years of living in Scottsdale, I had less-than-satisfactory experiences with many other bicycle shops in the area. Some tended to be downright snooty and condescending because of my total lack of mechanical skills. Well - duh - that's why I absolutely depend on bike shops!
Well it was my great fortune a few years ago to finally find a WONDERFUL shop - Performance! If only I had discovered them years earlier! The staff is always courteous, helpful, and never talk down to me as other bike shops used to do. Even though the shop specializes in retail sales of ultra-exclusive bike brands for the high-end user, they give me equivalent respect and service on my lower-end bike of which I am a mere mortal, casual weekend rider who will never appear in the Tour de France.
In my most recent visit I had brake and chain overhaul work done within a couple of hours at a very reasonable price. The work was done to excellent perfection and I could not let that go by without giving this shout-out. If you have been getting disrespectful, shoddy service from one of Scottsdale's numerous snooty bike shops, wash that shop right out of your hair and high-tail it over to Performance Bike where you will get the reasonable pricing and courteous service you deserve. Like me, you'll wish you had done so years ago. KUDOS!