I stayed here for one night for an event here in Phoenix recently and wow, the sponsor that put us in this hotel has some taste because this was probably one of the nicest hotels in the downtown area. This was luxury. Valet is fairly priced when you first pull up. They were courteous and helpful. We walked in with our luggage and the aesthetic of this building was just beautiful. We walked up to the front desk and checked in and got our room keys. They had ID verification at the elevators which made me feel good knowing how secure it was. Got to our room on the 8th floor and was astounded! Large room with two beds, bathroom, tv and great view. Went to our event in style and came back in style. Had to tie a tie and since I don't know how, one of the people helping with elevator security helped me tie it! Very friendly and helpful! After the even we went to the bar downstairs. Ordered food and drinks and although they took a long time to get, it was worth it! If you're looking for a luxurious stay in Downtown Phoenix, THIS is the place to go!
Pros:
luxury looking hotel for fair prices (during off season)
safe and secure
great hospitality
early check in and late check out on request
every staff member was great
food was delicious
Cons:
daily internet fee if purchased, no free wifi, slow internet
slow restaurant service
pool was really small