| rev:text
| - Short version: disappointing and overrated. Service is slow, cold, and inattentive. Food is ok, but doesn't justify the service or the wait. If a brunch place doesn't serve booze, you know it must be about the food, but the food here definitely doesn't live up to it. Sunday brunch hour - how can you only have two waitresses staffing AND hosting???
Long version: We came here after hearing so much about it on BlogTO, which listed it as the best brunch place in the area. I'm really into brunch, so we were pretty excited about checking this place out.
By 11am on a Sunday the place was already very full and there was a small mob outside waiting for spots. First issue came up pretty quickly - the hostess-waitress didn't have a systematic way of taking people down. You're supposed to just wait until she comes once every 15 minutes or so to address the hungry mob and put your name down. As a result, it's not a very fair or organized way to take down names - she took down people who had just gotten there before people like me who had already waited 15 minutes.
They have long tables in the patio, so if you're a party of smaller than 4 you'll probably be seated at the same table as strangers, as we were. This wasn't really a problem, but they don't really have efficient system of seating. We waited for 30 minutes plus the 15 before our name was taken down, which was frustrating because there were many empty patio spots - it seemed like the waitress really just wasn't good at seating people efficiently.
We ordered the burger special - brie, bacon, and egg on a burger. We also got an order of the blueberry pancakes. Maybe I'm used to something different, but the menu seems very limited for a place that *only* serves brunch - only one type of pancake, french toast, one burger, two kinds of omelets. They had run out of waffles before noon on Sunday. Really?
It took 45 minutes for our food to arrive. We also asked three times for an extra plate and hot sauce, which just never came. Silverware was visibly dirty, and we got a healthy eyeroll when we asked for a new set. We ordered the egg easy medium instead of easy over - the waitress definitely seemed a little annoyed that we were trying to customize our orders.
When the pancakes came, they were pretty much raw. Like, batter oozing in the center raw. The waitress tried to convince us it was "the way it always was." Well, we weren't about to eat raw pancakes. We sent them back (another 10 minutes) for some french toast, which was just OK but took another 30 minutes to get to us.
The waitress retaliated by ignoring us for the rest of the morning. She would make a circuit and fill up everyone else's waters except for ours - including the party sitting at the same table as us, but would obviously skip us.
The unfriendly atmosphere and solidly medocre food meant we were ready to rush out ASAP. Too bad we had to wait another 30 minutes + forever each for our waffles to arrive, and then our bill to arrive, and then the bill to get settled, etc etc.
|