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| - I've been here three times, and would have gladly awarded Ajisen 3 stars for my first two ramen experiences (mixed vegetable the first time, beef the second), but I have quite a few gripes about my most recent visit.
I came in with my boyfriend, and we both ordered deep fried chicken ramen. My ramen arrived quickly, but without chicken. I asked about the chicken a few minutes later, and was told that it would be out soon (it came out 6 minutes after my ramen). This is not acceptable. The dish should be served all at once, not in halves- the chicken and the bowl of noodle soup are equally important components of the same dish. I was not pleased to find that my noodles had softened significantly by the time the other half of my lunch arrived.
My chicken arrived, but my boyfriend's meal did not (not even half of it!). 3 minutes went by. 5 minutes. 10 minutes after my chicken, and he finally asked the waitress what was going on with his meal. Visibly confused, she said "oh, you ordered two ramen?" It took another 7 minutes or so before they corrected the mistake and served him his food (all at once, thankfully).
I realize that mistakes can happen, but the restaurant was barely half full, and there were plenty of servers to manage the workload. One person sitting with their meal, while the other glances around hungrily, should at least alert someone to come by and ask if everything is okay- but strangely, no one noticed that anything was amiss until we complained.
To top it all off, the deep fried chicken was very unpleasant, filled with grisly, chewy chunks of fat and sinew. The broth was thick and fragrant, but far too salty, and the noodles would have been delicious if I was not forced to wait and let them overcook. I will not be back.
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