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| - I came here with my parents for father's day.
The restaurant was about three-quarters full. We ordered appetizers, including the beet salad and the duck risotto. Both appetizers were very good.
However, this is where things fell apart. After our appetizers were taken away, we waited over a full hour for the mains to be served. After 45 minutes, we started asking why it was taking so long and learned that apparently the kitchen was backed up. On father's day, with a less than full restaurant.
Things went from bad to worse. When the meal showed up, my mom's short rib was cold. I don't mean it was room temperature; the outside was, but the inside was the temperature of a refrigerator. Clearly, they had taken it out of the refrigerator, either not microwaved it long enough or simply forgot to cook it, and put it on the plate.
My dad had ordered the lamb tourtiere, which is essentially a meat pie. When it arrived, we noticed that the side of the pie facing up (not the top part, which was crusted as it should be) had totally dried out, parts of the meat were crunchy. Obviously, it had been sitting under the heat lamb for a very long period of time.
I had the salmon and it was quite good, so I guess that's one out of three.
Some caveats: our server was very nice and the restaurant did take steps to rectify the meal. Indeed, the service was actually quite good and managed to salvage the second star you see above.
Regardless, you don't expect to pay $45 for an entree to have meat straight out of a refrigerator or food that has dried out underneath a heat lamp; nor do you expect to wait 1 hour plus for this pleasure when the restaurant is not even full.
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