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| - The 4 star rating is based on previous visits to Duckworths. This place has the best cheesesteaks in Charlotte hands down! There's also a ton of other stuff on their menu so if you can find something you like here then you've got your own issues. Also a great beer selection.
However, my most recent visit I left, not disappointed, but more so frustrated by the service. Food was excellent per usual, but my server was dumb as a box of rocks. I ordered a cheesesteak and CLEARLY stated that I wanted no tomatoes. She proceeded to take the other orders from our table, and then confirmed with me before leaving that I wanted NO tomatoes again. "Yes", I replied. Then, she walks over to the computer to put in the order, and she yells over to me and asks if I wanted tomatoes on my sandwich...? A bit baffled, I respond "NO". Meanwhile, I had asked her to change the channel for one of the TV's and she said she would. That didn't happen as we waited 25+ minutes for three cheesesteaks in a basically empty restaurant. And then the food comes out and guess what...? My cheestesteak has 4 ripe and juicy tomatoes sitting right on top. And she messed up the sides for my friends sandwiches. Picked em off and the sandwich was great!
Not hating on the place, but this girl needs to tighten up her service. Still a fan and will be back!
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