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  • Terrible. Most of the time when we go to the restaurant it's not great. But you get what you pay 4 so we don't mind. The food is the main reason we keep coming back. It's not bad for the price. Service is usually not up to par but never been this bad. You have absolutely lost an entire family's business who has been patronizing the Longhorn for years and years. The people in the restaurant act like they are doing you a big huge favor and they are incompetent and rude. Management its 2015 have credit card backup. Update your system. Understand that in today's economic culture the vast majority of people use cards. Also your employees need to understand that in a customer service situation they are not equal to the customer and should have some respect. You will have to take into consideration that your place is a dump and the casinos around you are not and it is a competitive industry. Your loyal locals are the only thing keeping you afloat how about having some respect for them.
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