If I could rate this company no stars I would! Horrible, just horrible! My deposit payment was $75, I called to make sure they had received it and the lady tells me no, and directs me to pay my bill through Western Union Speed Pay. I check my bank statement the next day, and guess what? SW Gas withdrew my $75 that supposedly didn't go through, plus the payment I did with Western Union. I call SW Gas, and they said they can't fund me my original $75 back, and that it will be credited to my next bill. The supervisor had the worst attitude, didn't bother to give me other options. They just don't care, because they know they are the only gas company we can go through.