I called to get some information on bringing my son's ps3 in for repair. After the conversation I was in shock on how horrible the guy was on the phone (SMH) As he was ending the call he said "IS THAT IT" I said "YES" then he freakin just hung up. I told my son no way are we going there. GEEZ parents need to show their kids respect and patiences. I tell my children when you start to working great customer service is what is going to make you succeed. He lost my business in a matter of minutes. If your reading this dude that answered the phone GO WORK AT WALMART!!