This little gem of a store was recommended to be by a few of my girlfriends and boy am I glad I went and checked it out. I have bought several gifts there and have never been disappointed.
I received a necklace and charm for my baby shower from a friend and sadly the chain broke after just a couple times wearing it. I took it to a jeweler and they said that unfortunately because of where it broke that it couldn't be fixed. I took it back to Frances to see if there was anything they could do, and they replaced it immediately. I was so impressed with their customer service and I will continue to shop here for many years to come.