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| - After my last experience at Pep Boys, where the jerks made me wait forever before I got fed up and left, I was hesitant to come back in. But, man, I can't live with busted car. So, off I went into Pep Boys to see what they can do for me.
The service here is, without a doubt, the best ever. Seriously. I could not imagine better customer service short of them giving me free stuff. It was great. I walked in, approached a guy working there, and asked him if they could test my battery for me. Sure, he said, just park up by the first bay. By the time I walked back out and pulled my truck in, they were waiting for me. They tested my vehicle, ensured my battery was dead, and quickly set me up with a new one. Total time spent from when I walked in to when I got back outside: 15 minutes.
Seriously, it was the best. I spent the 15 minutes there walking around and looking at cool things for my truck, and I was approached by a few people asking me if I needed anything. No, but thank you for asking.
All in all, I walked away super happy from there. I couldn't have asked for better service, and I will no longer go to any other Pep Boys but this one.
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