Horrible place, wouldn't recommend it to anyone. Went IN PERSON to make an appointment and when I showed up to it all I got was the snotty lady at the register tell me "we're all booked" even after we had an appointment. She didn't even try to fit us in for the same day or anything. Horrible customer service definitely not going back there again, on top all the dogs in the back were barking in agony as if they were being mistreated. If you take you're dog here I would definitely look into what goes on in the back. I saw some pictures of another customer having their dog cut at this place. If I could I would give this place 0 stars horrible place don't recommend it to any pet owners.