I've been an owner since 2002, and have stayed at many of the locations. Check-in today was Meh...
Pros:
Great to stay near...not on the strip
Cons:
@ check in, no acknowledgement of my elite membership
No hangers in the room
Windows and doors open upon arrival...it was freezing in our room
Pushy saleswoman at the concierge desk
No welcome gift
No movie offered
Bins from housekeeping blocking our doorway...creating a fire hazard
Manager who offered nothing to remedy any of this....
As long as I've been a member I've never experienced such shitty service...ok, well maybe one other time...at the Anaheim resort near Disneyland...