We went today to buy our coffee. We have had a Nespresso coffee maker since 2010. We have had a number of different models but always the small pod. Today we decided to ask about the larger pod. When we got to the store there was a young man at the tasting station ( hair dyed blond )and as we saw no one else on the floor at that time we asked him what the difference in intensity would be between the small pod and the large pod coffee maker. He was a bit smug answering our questions and made us feel like he neither wanted to serve us, and that we were very, shall I say, not savy regarding Nespresso. Of course we needed information, that is his job or at least I think that would be his job. Anyway we were so disappointed in his demeanor that we left without buying a new machine. Will return as this is the only Nespresso Boutique in the area and because we love the coffee.