I have been here twice in the past month and both experiences were terrible. The office staff doesn't seem to have the vocabulary beyond one to two word phrases. Both times I had to wait over an hour for my scheduled appointment scans. This clearly seems to be a reoccurring issue as I was sitting next to a girl in a wheelchair in the waiting room that had to drink fluid for her scan and was painfully waiting way past due her scheduled appointment time. She went up to the front office staff and expressed her discomfort and asked how much longer it would be, and all they had to offer her was "it should be shortly".
The last time I was there, they were trying to overcharge me. They knew I had met my deductible because I had paid it the previous week when I was there. The receptionist put me on the phone with their billing department to "figure it out". I literally had to walk their billing accountant through basic math of how it should add up and after 15 minutes of walking it through with her, she agreed I was correct with my math and blamed her computer for the error. If you can't add two numbers together on your own (use your head, a pen and paper, a calculator) perhaps you're in the wrong field.