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  • This review is for the Zappy's car wash on Mentor Avenue, by Chillicothe and Old Heisley Roads. It is the only Zappy's I've been to that actually gets your car clean because it does use brushes and strips that touch your car. The touchless Zappy's car washes I've been to on Euclid Avenue in Willowick and on Vine Street in Willoughby are not effective. They have always left visible dirt on my white Jeep Compass. The Mentor Avenue Zappy's is decent and the people working there have always been pleasant. I typically buy the $9.00 'Ultimate' wash, which is just one notch below their top-of-the-line wash. My car has always come out pretty spotless and smelling great. This very last time, on June 1, however, the rinse cycle was terrible, leaving soap residue on my windows. I let the manager know and showed him how spotty my car was. He was very polite and ran me through the same wash cycle a second time. The suds were worse and they just didn't rinse clean. Not sure what happened this time around, but I was disappointed. The car was very clean and smelled great, but soap residue was everywhere. Thankfully, I did not have a dark colored car. I will return, for sure, in spite of the latest incident. I've been here dozens of times and received a good wash. I will not rely on the touchless washes again--use only for a rinse in winter.
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