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  • The one thing that has been pretty consistent about this place has been the bad service. And I have been at this location many times since they open. It is 8:15 on a Sunday night and they close at 9. The service was somewhat faster than usual because there are barely any people here. I understand they are getting ready to close but if you advertise being open until then you should have enough of everything to las until then. I ordered the bold coffee. It was cold and when I ask for a refill I was told they are not making anymore. The server did give me a drink of my choice at no charge. I do agree with the one reviewer here that said that there seem to be too many young people working here, and tonight I don't think there was a manager on site. I got to hear all of their personal conversations while dining as they where being pretty loud. Very unprofessional if you ask me. I keep coming to this location because is literally around the corner from my house,hoping that things have changed, so I dont have to travel 15 minutes up to the road to the Mayfield Heights location. Unfortunately is business as usual here.
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