I love this Starbucks because it's never overly packed. It's the biggest Starbucks in Phoenix and it'a very spacious and comfortable. They had to put a code on the bathroom locks because so many homeless people would come to use the bathrooms, some even took showers inside of there. I remember once waiting for a long time to access the bathroom because of that. Now that they put codes, it's been better. The employees are very nice. About a year ago they had gardening for kids and they had a fundraiser for one of their employees who was sick. I like seeing that it's one big family. This is one of my favorite Starbucks!